Customer Service Representative(Pharmacy Tech)

  • Sector: MRS Pharmacy
  • Contact: Marie Nellas
  • Client: Medical Recruitment Strategies
  • Location: Uniondale, United States of America
  • Salary: Negotiable
  • Expiry Date: 31 May 2022
  • Job Ref: BBBH369225_1653081871
  • Contact Email: mnellas@medicalrecruitmentstrategies.com

**** This is an urgent need! ****

We are hiring for Customer Service (Pharmacy Tech). The client is well- known company and is offering good pay.

Job Description:

Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner. This person:

  • · Answer and submit inquiries regarding patient information and medication therapies
  • · Take requests for refill orders, out on pass, patient discharge orders, and special
  • delivery requests
  • · Assist the pharmacist with facility and physician office communications
  • · Obtain patient information for our data base by calling patient care representatives and
  • physician offices
  • · Utilize judgment in knowing when to escalate issues to the management level
  • · Utilize various programs such as Outlook, Excel and Microsoft Word
  • · Complete assigned projects upon request in a timely manner
  • · Perform other tasks as assigned

Qualifications:

  • · HS diploma or equivalent is required
  • · 1 year of previous experience with direct client communication-customer service
  • · Prior healthcare/pharmacy experience preferred
  • · Strong computer and data entry skills
  • · Must have good oral communication skills, attention to detail, and problem solving
  • skills
  • · Pharmacy Technician Certification preferred

Schedule:

4 weekdays from 11:00 am - 7:00 pm and 1 weekend day 9:00 am - 6:00 pm