*Client Services Specialist I - Health Concierge - bswift

  • Sector: MRS Medical
  • Contact: Marie Nellas
  • Client: Medical Recruitment Strategies
  • Location: Woonsocket, United States of America
  • Salary: Negotiable
  • Expiry Date: 09 September 2022
  • Job Ref: BBBH402489_1660832207
  • Contact Email: mnellas@medicalrecruitmentstrategies.com

We are looking for 40 HEALTHCARE Call Center Representatives!! **REMOTE**

*At least one year HEALTHCARE call center experience

*COBRA plan experience is a plus!

Candidates who have ANY of the following will be rejected:

  • ANY planned time off during the training period
  • Cannot commit to work any shift within the hours
  • Do not meet the minimum internet speed requirements
  • Only have a wireless internet connection; do not have access to a wired connection
  • Do not have a quiet, ideally separate, space in which to work
  • Are not computer savvy

Description:

  • Call Center: open from 8am -12am EST- MUST be open to any schedule within these hours
  • 100% Remote and can hire from across the US
  • Up to 5 week training class between (8am - 9am EST - 6pm - 7pm EST)
  • Skills: Must have a passion for customer service
  • Healthcare or Enrollment Benefits experience in call center
  • At least one year call center experience
  • Strong customer service
  • Must have reliable internet (in job description)
  • Equipment will be provided.
  • Ethernet cord (cannot be wireless must plug into the router)

Virtual Work Environment Requirements

This position is "work at home" and candidate must have a home environment that meets the minimum company requirements:

  • A quiet, private environment free of distraction, television noise, door bells, pets, family members is necessary with sufficient working space for computer, additional monitor and keyboard/mouse.
  • If children are at home, they must have other dedicated supervision.

Internet connectivity requirements:

  • High speed internet required with ability to connect company provided computer via Ethernet cable to home router
  • Minimum internet speeds: 25 MB download speed and 3 MB upload speed (as measured by speedtest.org)

The following are NOT acceptable alternatives to a wired high speed internet connection:

  • WiFi, WiMax, Satellite, Cellular, Wireless or Hotspot
  • Working from public internet locations (such as Starbucks) or outside your home office