Schedule: Mon 7:30a-5p, Tues 7:30a -7p, Thurs 7:30a- 6p, Fri 7:30a-2p
Sleep apnea/Insur./ Dentrix
This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Duties/Responsibilities
- Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly
- Schedule and confirm patient appointments to maximize the provider schedules
- Present treatment plans and financial responsibilities effectively to patients
- Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances
- Maintain a positive and professional image, both individually and within the workspace
- Consistently meet the expectations and responsibilities of the Practice Leader and practice needs
- Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization
- Other assigned duties and responsibilities per management
Required Skills/Abilities:
- Dental office experience preferred
- Dentrix experience strongly preferred
- Excellent oral and written communication skills
- Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures
- Facility with Microsoft Office and dental practice management software
- Positively contribute to a respectful and collaborative working environment with coworkers
- Facilitate patient comfort, care and satisfaction consistently
- Willingness to advance skills through continuing education opportunities
- Present to work during scheduled shifts
- Sleep Apnea experience strongly preferred
Education and Experience
- High School Degree
- Prior front desk experience in a medical or dental office
- People management or staff/ project coordination experience
