Dental Front Desk Receptionist- Wayland,MA

  • Sector: MRS Dental
  • Contact: Ishant Harshwal
  • Client: Medical Recruitment Strategies
  • Location: Wayland, United States of America
  • Salary: Negotiable
  • Expiry Date: 07 July 2022
  • Job Ref: BBBH398214_1656682046
  • Contact Email:

Wayland Dental is looking for a motivated, resourceful, customer-driven Dental Front Office Receptionist to join our team. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Schedule: Mon 7am-5pm, Tues- 11am-8pm, Wed 7am-5pm, Thurs- 7am-2pm, Fri 7am-3pm (subject to change)
Dental Front Office Receptionist Duties/Responsibilities

  • Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly
  • Schedule and confirm patient appointments to maximize the provider schedules
  • Present treatment plans and financial responsibilities effectively to patients
  • Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances
  • Maintain a positive and professional image, both individually and within the workspace
  • Consistently meet the expectations and responsibilities of the Practice Leader and practice needs

Dental Front Office Receptionist Required Skills/Abilities:

  • Dental office experience preferred
  • Willing to train the right candidate
  • EagleSoft experience strongly preferred
  • Excellent oral and written communication skills
  • Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures
  • Facility with Microsoft Office and dental practice management software
  • Positively contribute to a respectful and collaborative working environment with coworkers
  • Facilitate patient comfort, care and satisfaction consistently
  • Willingness to advance skills through continuing education opportunities
  • Present to work during scheduled shifts

Dental Front Office Receptionist Education and Experience

  • High School Degree
  • Prior front desk experience in a medical or dental office
  • People management or staff/ project coordination experience

Dental Front Office Receptionist Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer
  • Prolonged periods of standing and bending
  • Must be able to lift <15 pounds at times

Benefits for Full-Time Employees*

  • PTO, paid holidays, office closure days
  • Medical
  • Vision
  • Dental allowance
  • 401(k) Eligibility
  • And many more!

*Benefits subject to change and eligibility*