Schedule: Full Time M-Th 8:30-6:00, F-S 7:30-3:00
(5 days per week, incl. sat. 1 day off during the week)
pay: $20-24/hr based on experience
Overview
Front Office Dental Receptionist. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Duties/Responsibilities
Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly
Schedule and confirm patient appointments to maximize the provider schedules
Present treatment plans and financial responsibilities effectively to patients
Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances
Maintain a positive and professional image, both individually and within the workspace
Consistently meet the expectations and responsibilities of the Practice Leader and practice needs
Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization
Other assigned duties and responsibilities per management
Required Skills/Abilities:
Dental office experience preferred
Dentrix experience strongly preferred
Excellent oral and written communication skills
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures
Facility with Microsoft Office and dental practice management software
Positively contribute to a respectful and collaborative working environment with coworkers
Facilitate patient comfort, care and satisfaction consistently
Willingness to advance skills through continuing education opportunities
Present to work during scheduled shifts
Education and Experience
High School Degree
Prior front desk experience in a medical or dental office
People management or staff/ project coordination experience
