Patient Care Representative/Dental Receptionist- Lebanon, NH

  • Sector: MRS Dental
  • Contact: Manisha Sharma
  • Client: Medical Recruitment Strategies
  • Location: Lebanon, United States of America
  • Salary: Negotiable
  • Expiry Date: 23 June 2022
  • Job Ref: BBBH396621_1654721112
  • Contact Email: msharma@medicalrecruitmentstrategies.com


The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.

Responsibilities

  • Interact with patients in a positive professional manner via telephone and in person
  • Schedule and confirm appointments
  • Review and educate patients on treatment plans and financial responsibilities
  • Accurately confirm insurance benefits, communicate and collect patient payment obligations.
  • Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
  • Respond to and reply to requests for information
  • Maintain strict compliance to HIPAA and patient privacy
  • Perform other related job duties as assigned

Qualifications

  • Excellent customer service skills
  • Clear speaking and telephone voice
  • Positive attitude and energetic personality
  • Comfortable in computerized environment
  • Ability to multitask