Pharmacy Technician (Customer Service)

  • Sector: MRS Pharmacy
  • Contact: Fred Baker
  • Client: Medical Recruitment Strategies
  • Location: Uniondale, United States of America
  • Salary: Negotiable
  • Expiry Date: 15 August 2022
  • Job Ref: BBBH369225_1652803183
  • Contact Email: fbaker@medicalrecruitmentstrategies.com

This person:

  • Answer and submit inquiries regarding patient information and medication therapies
  • Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
  • Assist the pharmacist with facility and physician office communications
  • Obtain patient information for our data base by calling patient care representatives and physician offices
  • Utilize judgment in knowing when to escalate issues to the management level
  • Utilize various programs such as Outlook, Excel, and Microsoft Word
  • Complete assigned projects upon request in a timely manner
  • Perform other tasks as assigned

Qualifications:

  • HS diploma or equivalent is required
  • 1 year of previous experience with direct client communication-customer service
  • Prior health-care/pharmacy experience preferred
  • Strong computer and data entry skills
  • Must have good oral communication skills, attention to detail, and problem solving skills
  • Pharmacy Technician Certification preferred