This position functions in a dual role performing duties of a liaison and clinical RN.
As a liaison, the position is responsible for creating and maintaining positive customer relations for home infusion and other-in-home services programs as appropriate throughout the assigned hospitals/clinics. Work involves assuring appropriate documentation for compliance with facility/agency and statutory guidelines. Consultative functions include, but are not limited to: providing consultation and information regarding patient appropriateness home infusion services and/or other in-home services programs.
As a RN Clinician the position provides direct nursing services and case management related to infusion therapy for patients in the home, hospital, clinic or an alternate living site. This is accomplished through collaboration with the patient and/or caregiver, the physician, other health care providers and the payer. This position functions as a professional role model by demonstrating competency in all phases of the nursing process, collaborating with other health care workers to promote quality patient care, and acting as a resource for home care nursing staff for patients with infusion home care needs.
Practices in accordance with the hospital's Infusion and Pharmacy Services' philosophy, mission and code of conduct:
Follows agency policies related to confidentiality and HIPAA guidelines.
Demonstrates understanding of and commitment to the hospital's mission statement.
Demonstrates understanding of and commitment to the hospital's Integrity Plan.
Provides both telephone and on-site information and consultation to assigned hospital regarding hospice, home health, and/or home infusion services and other in-home services programs as appropriate for patients, families, facility/agency physicians, and hospital social workers/discharge planners.
Accepts referral from hospital discharge planner after they have identified patient agency choice and type of home service needed.
Evaluates referral received on hospitalized patient for appropriateness for hospice, home health and/or home infusion and other in-home services programs as appropriate.
Maintains open positive communication with appropriate agency staff (hospice, home health, and/or home infusion, etc.) regarding referral received.
Introduces services to hospitalized patients and their families.
Explains insurance coverage.
Faxes confidential patient information to appropriate referral agency needed by referral source, prior to discharge from hospital.
Facilitates smooth transition of patient from hospital to agency services to provide the best continuum of care. Could include patient education, teaching of equipment use, technical support, and active participation in the discharge process as appropriate.
Documents in patient hospital medical record pertinent information related to discharge from hospital to home or facility/agency setting.
Participates, when appropriate, in discharge planning rounds in health care facilities.
Participates in the development of an efficient and cost-effective nursing department by:
Exercises principles of effective time management when scheduling patients.
Monitors for effective utilization and management of patient supplies and medications.
Practices nursing by following the hospital's Infusion's policies and procedures and the Washington State Nurse Practice Act:
Attends all mandatory nursing department meetings and in-services.
Completes all annual nursing competencies.
Is responsible for meeting all Joint Commission requirements as related to nursing.
Admits and educates patients/caregivers in all infusion therapies:
Informs patients/caregivers of all aspects of infusion therapy and reviewing all admission paperwork.
Insures that all reimbursement forms and consents are completed and submitted at admission.
Assess, plans, implements and evaluates patient care needs.
Reports all care provided in the appropriate electronic medical record.
Maintains and updates the patient's medication profile.
Evaluates and documents patient/caregiver response to interventions, revising care plan as needed.
Completes recertification paperwork in a timely manner.
Submits daily logs and patient paperwork per policy on a consistent basis.
Communicates with all disciplines involved with patient's infusion therapy following each shift worked. The report is clear, concise, and contains all pertinent information.
Keeps Nurse Scheduler informed on a daily basis of changes in scheduled visits or availability.
Participates in on-call coverage; including after-hours triage, holiday, and weekends.
Reports to work and visits as scheduled and on time.
Requires ability to communicate in English effectively both verbally and in writing.
Ability to follow appropriate communications channels.
Team Building/Interpersonal Skills:
Demonstrates competency by maintaining positive, collaborative, and constructive interpersonal relationships. Understands and practices the principles of effective teamwork.
Ability to work with families in stressful and ambiguous situations.
Ability to work effectively with diverse staff of agency/facility and with diverse community agencies.
Strong skills in facilitating complex problem solving.
Demonstrates ability to prioritize work assignments and meet productivity and quality standards.
Demonstrates ability to work with minimum supervisory guidance and exercises independent judgment within the scope of practice; adapts easily to changes in work assignments and environment, is willing to assume additional responsibility and learn new procedures.
Effective organizational skills.
Thorough knowledge of and proficiency in nursing principles and practice of IV therapy is preferred.
Thorough knowledge of and proficiency in nursing principles, process, and procedures.
Effective problem solving, communication and organizational skills are required.
Membership in a professional organization in IV specialty or related field is strongly encouraged.
General home care knowledge and skill.
Minimum Position Requirements:
Education: Graduate of accredited school of nursing.
Experience: 1 year Acute care nursing.
Current California Board of Registered Nursing License
Current California State Driver's license and automobile insurance.
Current CPR certification.
Preferred Position Qualifications:
Education: Coursework/Training - Infusion Nurse Society (CRNI)
Home health or home infusion.
Prior sales experience.
Our Home Care is a trusted leader in home health, hospice and infusion pharmacy, helping clients throughout Orange County, Los Angeles County and the Inland Empire receive the quality care they need in the comfort of their home. We are guided by our core values of compassion, dignity, justice, excellence and integrity in everything we do, and dedicated to restoring the health and well-being of clients and families at all stages of life's journey.
Our Home Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, our Home Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
1+ to 2 years experience
Seniority Level - Associate
Management Experience Required - No
Minimum Education - Associate's Degree
Willingness to Travel - Occasionally