Spec 2, Professional Services Implementation

  • Sector: MRS Medical
  • Contact: Marie Nellas
  • Client: Medical Recruitment Strategies
  • Location: Del Mar, United States of America
  • Salary: Negotiable
  • Expiry Date: 27 November 2022
  • Job Ref: BBBH407212_1666993232
  • Contact Email: mnellas@medicalrecruitmentstrategies.com

Urgent Need - Excellent Pay!

Prefer local candidates can be remote

Must be able to work 7AM to 3:30 PM or 7:30 AM to 4:00 PM Pacific Time zone

Title: Product Implementation Analyst

Responsible for generating professional services project and staffing schedule for new product implementations upgrades evaluations clinical simulations marketing limited release educational programs and corporate visits.

Forecasts and evaluates capacity to ensure adequate staffing levels for both Field Service and Clinical Support. Makes recommendations for staffing and outsourcing.

Works with Directors Professional Services Managers and Project Managers to ensure revenue targets are met.

Acts as point of contact for Project Managers when they call in to update or revise project status.

Ensures that all non-planned for activities are reviewed evaluated and scheduled as appropriate.

Coordinates the shipping of devices and software for installation upgrade and evaluation projects at customer accounts.

Coordinates communicates and facilitates activities related to shipping equipment and software to account sites with sales pharmacy consultants IT consultants software installation resources third party resources and Project Managers. bull Designated contact for testing system enhancements.

Responsibility for the shipment and return of consignment devices. Reviews and determines suitability based upon the Sunshine Act.

Ability to handle a large amount of email. bull Performs other duties as assigned