**THIS ROLE IS NOT REMOTE, THIS IS AN ONSITE ROLE**
***Local candidates needed to go onsite at CVS - RI - Cumberland - 200 Highland Corp (OF222) (CVS Finance Building)
***Shifts available below; list shift desired below candidates' name****
Monday - Friday 2330-0800
Monday - Friday 2300-0730
Friday - Monday 2100-0745
Positions are ONSITE.
Manager will schedule interviews either in person or through Microsoft Teams.
Preferred: Police, Fire, Rescue or 911 Dispatch. DICE Matrix software ( used by CVS ) OR experience in any other Alarm monitoring software, etc Examples: Bold, Mastermind, Patriot Systems, Microkey, Surgard.
If no direct experience in alarm/emergency dispatch, extension high volume coordinator experience will be considered.
Demonstrated ability to communicate clearly, accurately and professionally, both verbally and in writing.
∙ Ability to effectively interact with management and local emergency response
∙ Proven ability to prioritize competing demands.
∙ Demonstrated ability to work with an Alarm Coordinator high degree of accuracy and attention to detail.
∙ Demonstrated ability to maintain information in the strictest confidence.
∙ Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality
Alarm Coordinators answer calls from retail stores regarding emergency 0situation such as fire, theft, power outages, accident or injuries etc.
Responsible for routing to proper authorities such as police, fire dept, electricians etc